FACEBOOK · INSTAGRAM · WHATSAPP
Tend replies to your Instagram, Facebook and WhatsApp messages in your own words, in whatever language each customer texts in, Hinglish, Spanglish and every mix in between. When a question deserves you, it hands you the conversation with a drafted reply instead of guessing. Nobody gets a menu and nobody gets left on read.
Apply for accessLive on your DMs in about 10 minutes
Setup starts by reading your last months of DMs, and the first thing Tend shows you is that count, your real one. Every name on it came to you with a question you could have answered in two sentences.
The count appears in your first ten minutes. Founders tend to guess low by half.
THREE STEPS, NO FLOWCHARTS
01
You connect Instagram, Facebook and WhatsApp on Meta’s own consent screen. Tend reads your past conversations and drafts its memory from how you already answer people. You correct what needs correcting. That is the whole setup.
02
Tend replies only from that memory. Ask it something the memory does not cover, a price you never wrote down, a promise you never made, and it refuses to guess. The conversation lands with you, drafted and ready to edit. Your name never signs a made-up answer.
03
When you answer, one tap teaches it. That reply becomes permanent memory, in your words, on all three channels. Even replies you type in Instagram’s own inbox teach it. Your answers compound instead of getting typed again at midnight.
WHY TEND
It reads the message the way you would. “beginner hoon, samajh aayega?” matches no keyword and breaks every button-menu bot. Tend understands it and replies in the same language and script.
It knows what it does not know. Other bots either dead-end or confidently invent. Tend refuses to state anything that is not in its memory. For a founder whose audience runs on trust, the refusal is the product.
It learns from every escalation. Answer once and that question never reaches you again.
Ten minutes to set up. You answer questions instead of drawing flowcharts. There is no flow builder anywhere in Tend.
One inbox, no markup. Facebook, Instagram and WhatsApp in one place. You connect your own WhatsApp account and pay Meta directly at Meta’s rates. Tend takes no cut of your message bill.
THE PRODUCT
When Tend is unsure, the question lands here with a reply already drafted. You approve it, edit it, or teach the answer once and never see that question again.
Product shown with demo data.
PRICING
₹1,499$19/month
WhatsApp broadcast tools charge ₹2,199 to ₹14,799 a month to blast marketing templates at strangers, and the popular DM tool bills its AI as a separate $29 add-on, in dollars.The popular DM tool charges $29 a month for its AI on top of the plan, and prices by how many contacts sit in your list, whether or not any of them ever wrote to you.Tend spends its month on the people who already chose to write to you.
Apply for accessIt only replies. It never messages anyone first.
No bulk blasts, no broadcast campaigns.
It works inside the 24 hour reply window the platforms allow, opened when a customer messages you, comments, replies to a story or taps a click-to-WhatsApp ad.
WhatsApp history starts at install. It cannot read chats from before.
Abusive messages get silence, never a reply in your name. We would rather tell you all this here than let a salesperson skip it.
YOUR CUSTOMERS’ WORDS
Message text is deleted on a fixed retention clock, backups included.
02Anyone can ask to be erased, and the erasure reaches every table we hold.
03The privacy policy is audited against the code: 52 automated checks hold it to its own words.
04Escalation emails, logs and summaries are covered too, because customer words live in more than one place.
FAQ
It refuses to guess. The conversation is escalated to you with a drafted reply you can edit and send. When you answer, one tap makes that answer permanent memory on all three channels.
Yes. A message like "beginner hoon, mere liye theek rahega?" matches no keyword, but Tend understands it and replies in the same language and script the person used. It handles the mixes people really text in, Spanglish and Taglish included.
No. Tend only replies to people who wrote to your business. No cold outreach, no broadcasts, no exceptions. Your account’s standing with Meta is worth more than any campaign.
No. There is no flow builder anywhere in Tend. Setup reads your last months of conversations and drafts the memory from how you already answer. Most founders are live in about ten minutes.
In India, ₹1,499 per month with 1,000 replies included, then ₹1 per reply. Outside India, $19 on the same terms, then $0.02. You connect your own WhatsApp, so you pay Meta directly and Tend takes no cut of your message bill.
Answer them, and nothing else. Conversations stay yours, message text is deleted on a fixed retention clock, and anyone can ask us to erase their data. The privacy policy is written in plain language and it is audited against the code, not just published.